• Nirvanam Products Pvt Ltd, Aerocity, New Delhi 110037 (INDIA)
  • Monday – Friday, 11:00am – 5:00pm IST

Terms & Conditions

Terms & Conditions

Effective Date: 15-07-2026Last Updated: 15-07-2026

1. Introduction

Welcome to www.iomin.in ("Website"), owned and operated by Nirvanam Products Pvt. Ltd. ("Nirvanam", "Company", "we", "our", or "us").

These Terms & Conditions ("Terms") govern your access to and use of this Website, including browsing, creating an account, purchasing products, accessing content, and using any services made available through the Website.

By accessing or using this Website, you acknowledge that you have read, understood, and agree to be legally bound by these Terms. If you do not agree with these Terms, you should discontinue use of the Website immediately.

2. Company Information

Marketing & Corporate Office (Primary Communication Address)

Nirvanam Products Pvt. Ltd.

ASSET-5A, AerocityJW Marriott Hotel Hospitality DistrictNear IGI AirportNew Delhi – 110037Delhi, India

Registered Office

Plot No. 53, Sector 7IIE SIDCUL, BHELHaridwar – 249403Uttarakhand – 249403India

Website: www.iomin.in

Customer Support Email: hello@nirvanam.in

Customer Helpline: +91 9711023143

3. Eligibility

By using this Website, you represent and warrant that:

  • You are at least 18 years of age or are using the Website under the supervision of a parent or legal guardian.
  • You have the legal capacity to enter into binding contracts under applicable laws.
  • The information provided by you is true, accurate, current, and complete.
  • You will maintain and promptly update your information whenever required.

4. Website Usage

You agree to use this Website only for lawful purposes and in accordance with these Terms.

You shall not:

  • Violate any applicable law or regulation.
  • Upload malicious software, viruses, or harmful code.
  • Attempt unauthorized access to any server, database, or account.
  • Interfere with Website security or functionality.
  • Use automated bots, scrapers, or data mining tools without written permission.
  • Misrepresent your identity or impersonate another person.
  • Use the Website in any manner that could damage or impair its performance.

5. User Accounts

If you create an account, you are responsible for:

  • Maintaining the confidentiality of your login credentials.
  • Restricting access to your account.
  • All activities conducted through your account.

Notify us immediately if you suspect any unauthorized access to your account.

We reserve the right to suspend or terminate accounts that violate these Terms.

6. Products and Services

The Website may offer dietary supplements, wellness products, educational content, promotional offers, and related services.

While we make every effort to ensure product descriptions, specifications, images, and pricing are accurate:

  • Product images are illustrative and may differ slightly from the actual product.
  • Packaging may change without prior notice.
  • Product availability is subject to stock.
  • We reserve the right to discontinue, modify, or replace products at any time.

7. Health Information

The information provided on this Website is intended for general educational and informational purposes only.

Unless expressly stated otherwise, our products are not intended to diagnose, treat, cure, or prevent any disease.

Customers should:

  • Read all product labels carefully.
  • Follow the recommended directions for use.
  • Consult a qualified healthcare professional before using dietary supplements if pregnant, nursing, taking medication, or managing a medical condition.

The Website should not be considered a substitute for professional medical advice.

8. Pricing and Payments

  • All prices are displayed in Indian Rupees (INR), unless otherwise specified.
  • Prices are subject to change without prior notice.
  • Applicable taxes will be charged in accordance with Indian law.
  • Payments are processed through secure third-party payment gateways.
  • Nirvanam Products Pvt. Ltd. does not store complete payment card information.

Orders are considered confirmed only after successful payment authorization and acceptance by the Company.

9. Orders

We reserve the right to:

  • Accept or reject any order.
  • Cancel suspected fraudulent transactions.
  • Limit order quantities.
  • Refuse service at our sole discretion where misuse or abuse is suspected.

Order confirmation emails acknowledge receipt of your order and do not constitute final acceptance. Acceptance occurs only when the order is dispatched.

10. Shipping and Delivery

Shipping timelines are estimates and may vary due to operational, logistical, weather-related, or force majeure circumstances.

Complete details are available in our Shipping & Delivery Policy.

11. Cancellation, Returns and Refunds

Cancellation, returns, replacements, and refunds are governed by our respective policies available on the Website.

Customers are advised to review these policies before placing an order.

12. Intellectual Property

All content on this Website, including but not limited to:

  • IoMin® and associated brand elements
  • Logos
  • Trademarks
  • Product names
  • Images
  • Graphics
  • Videos
  • Product formulations (where protected)
  • Documents
  • Website design
  • Software
  • Text and content

is owned by or licensed to Nirvanam Products Pvt. Ltd. and is protected by applicable intellectual property laws.

No content may be copied, reproduced, republished, distributed, modified, or commercially exploited without prior written consent.

13. Third-Party Services

The Website may integrate with or provide links to third-party services, including payment gateways, logistics providers, analytics platforms, and social media services.

We are not responsible for the content, privacy practices, or operations of third-party websites or services.

14. Disclaimer of Warranties

The Website and its contents are provided on an "as is" and "as available" basis.

To the fullest extent permitted by law, Nirvanam Products Pvt. Ltd. disclaims all express and implied warranties, including warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted availability.

15. Limitation of Liability

To the maximum extent permitted by law, Nirvanam Products Pvt. Ltd., its directors, officers, employees, affiliates, distributors, and representatives shall not be liable for any indirect, incidental, consequential, punitive, or special damages arising out of or relating to:

  • Use or inability to use the Website.
  • Product misuse.
  • Delays in delivery.
  • Third-party services.
  • Technical interruptions.
  • Loss of data or profits.

Our total liability shall not exceed the amount actually paid by the customer for the product giving rise to the claim.

16. Indemnification

You agree to indemnify and hold harmless Nirvanam Products Pvt. Ltd., its directors, employees, affiliates, officers, agents, and representatives from any claims, liabilities, damages, losses, costs, or expenses arising from your violation of these Terms or misuse of the Website.

17. Privacy

Your use of this Website is also governed by our Privacy Policy, which forms an integral part of these Terms.

18. Governing Law and Jurisdiction

These Terms shall be governed by the laws of India.

Any dispute arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts located in New Delhi, India.

19. Changes to These Terms

We reserve the right to amend these Terms at any time.

Updated versions will be published on this page with the revised "Last Updated" date. Continued use of the Website constitutes acceptance of the revised Terms.

20. Contact Us

For any questions regarding these Terms & Conditions, please contact:

Nirvanam Products Pvt. Ltd.

Marketing & Corporate Office (Primary Communication Address)

ASSET-5A, AerocityJW Marriott Hotel Hospitality DistrictNear IGI AirportNew Delhi – 110037Delhi, India

Registered Office

Plot No. 53, Sector 7IIE SIDCUL, BHELHaridwar – 249403Uttarakhand, India

Email: hello@nirvanam.in

Customer Helpline: +91 9711023143

Website: www.iomin.in