Shipping Policy

Scope

This policy covers bulk or distributor shipments originating from Dubai under written supply agreements. Individual online orders are not available.

Shipping Terms

Deliveries follow an Ex-Works (Dubai) basis unless noted differently. Purchasers handle logistics, customs, and import documentation responsibilities. Delivery estimates are provided after order confirmation, with risk and title transferring upon dispatch.

Quality Assurance

Items receive quality inspection before shipment, with discrepancies requiring notification within 48 hours of receipt.

Support

Authorized distributors reach their account manager or contact info.iomin.uae@nirvanamgroup.com for shipping inquiries.

Business Hours

Monday through Friday, 10:00 AM to 5:00 PM

Contact

• Phone: +971 5252 90282
• Email: info.iomin.uae@nirvanamgroup.com
• Address: IFZA Business Park, Building A2, Dubai Silicon Oasis, UAE